Privacy Policy

At Gemma Sugrue, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect We may collect personal information that you provide directly to us, such as:

  • Your name, email address, phone number, and billing information.

  • Information related to the services you purchase, such as session notes and related "homework."

  • Any health-related information you voluntarily disclose, such as asthma or diabetes.

We may also collect information automatically through our website, such as:

  • Technical information, including your IP address, browser type, and operating system.

  • Usage information, such as pages visited and time spent on the website.

2. How We Use Your Information We use your personal information to:

  • Provide our coaching and related services to you.

  • Process payments and manage your account.

  • Communicate with you about your sessions, services, and customer support.

  • Improve our website and services based on usage patterns.

3. How We Share Your Information We do not sell your personal information to third parties. We may share your information with:

  • Service providers and contractors who help us deliver our services, such as payment processors or email services.

  • Third parties as required by law, such as to comply with a legal process or protect our rights.

  • Successors in the event of a business transfer or merger.

4. Your Rights and Choices You have certain rights regarding your personal information, including:

  • The right to access and update your information.

  • The right to request the deletion of your information, subject to our legal obligations.

  • The right to object to certain processing activities.

  • The right to withdraw consent if the processing is based on your consent.

To exercise these rights, contact us at support@gemmasugrue.com.

5. Security of Your Information We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is 100% secure, so we cannot guarantee absolute security.

6. Data Retention We retain your personal information for as long as necessary to provide our services and meet legal obligations. We will delete your information when it is no longer needed for these purposes.

7. International Data Transfers Our services are based in the United Kingdom. If you are accessing our services from outside the UK, your information may be transferred to and processed in the UK. By using our services, you consent to this transfer.

8. Cookies and Tracking Technologies We use cookies and similar tracking technologies to collect information about your usage of our website. This helps us improve our services and enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features on our website.

9. Children's Privacy Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that we have collected such information, we will delete it promptly.

10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or our website. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

11. Contact Us If you have any questions about this Privacy Policy or your personal information, please contact us at support@gemmasugrue.com.